❓ FAQ

Frequently Asked Questions

Everything you need to know about booking Binx Entertainment for your next party or event. Can't find your answer? Call, text, or WhatsApp us — we're always happy to help!

📞 Call 718-304-6922 💬 WhatsApp Us
📋 Booking & Reservations

How to Book

Booking is easy! You can reach us by phone at 718-304-6922, text the same number, or message us on WhatsApp at 718-314-7887. Simply tell us your preferred date, time, location, and which service you're interested in. We'll confirm availability and you're all set — no deposit required, no paperwork, no hassle.
Absolutely! Many of our families prefer booking through WhatsApp because it's quick and convenient. Send us a message at 718-314-7887 with your event details and we'll get back to you promptly. You can also send photos of your venue or ask questions about which service is best for your event.
Yes! Text us anytime at 718-304-6922 with your event date, time, and the service you're interested in. We'll reply with availability and pricing. Texting is great if you're busy and can't make a phone call — we usually respond within a few hours, often much faster.
We recommend booking at least 1–2 weeks in advance for the best chance at your preferred date and time, especially for weekend events during our busy season (spring and summer). That said, we understand plans can come together quickly — contact us and we'll do our best to accommodate last-minute requests. Since staffed bookings take no deposit, booking early costs you nothing.
💰 Payment & Deposits

Payment Questions

Our staffed entertainment services generally do not require an upfront deposit — simply book your event and pay when the performer arrives. That covers magic shows, foam parties, reptile shows, character visits and all add-ons. Physical equipment and DIY rentals (like our DIY Character Package and full-day machine rentals) may have separate rental terms, which we explain clearly before you book.
Payment is due when the performer arrives at your event. You don't pay a single penny until you see your entertainer at the door, in costume, and ready to go. We accept various payment methods — just ask when you book and we'll let you know your options.
No hidden fees! The price we quote is the price you pay. We don't charge setup fees, breakdown fees, or surprise surcharges. For most locations in our service area (Staten Island, NY and central New Jersey), there are no travel fees either. If your location is outside our standard area, we'll let you know upfront before you book.
📍 Travel & Service Areas

Where We Perform

We serve Staten Island (New York) and a wide area of central New Jersey including Sayreville, Woodbridge, Freehold, Manalapan, Marlboro, Red Bank, and Long Branch. We're constantly expanding our coverage area, so if you don't see your town listed, don't hesitate to ask — we may still be able to come to you!
No travel fees to most nearby locations in our service area! We travel to Staten Island, Sayreville, Woodbridge, Freehold, Manalapan, Marlboro, Red Bank, Long Branch, and surrounding areas at no extra charge. For locations further out, we'll discuss any applicable travel fee with you before booking so there are never any surprises.
Yes! We perform at homes, backyards, parks, party venues, restaurants, schools, daycares, community centers, churches, and more. For indoor events, we just need a small area for setup (about 4x4 feet for most services). For foam parties, we need an outdoor area with a water source. Let us know your venue and we'll let you know if there's anything special to prepare.
🎉 Event Details

About Our Services

Our services are designed primarily for children ages 1–12, but kids of all ages enjoy them! Magic shows work great for ages 3–10, foam parties are popular with ages 4–14, reptile shows fascinate all ages, and character visits are beloved by kids ages 2–8. Our performers adjust their energy and activities to match the age group at every event.
Most of our services work beautifully both indoors and outdoors! Magic shows, character visits, face painting, balloon art, and reptile shows can be performed in any setting. Foam parties are outdoor-only and require a flat area with access to a water spigot. For outdoor events, we recommend having a shaded area available for the performers and activities.
If you've booked an outdoor event and rain is in the forecast, we'll work with you to find a solution. For most services, we can move indoors if space is available. For foam parties (which are outdoor-only), we can reschedule to a better date at no extra charge. We'll never leave you hanging — communication is key, and we'll reach out ahead of time if weather is a concern.
Absolutely! We offer a wide range of party add-ons including cotton candy, popcorn, photo keychains, face painting ($165/hr), balloon art ($165/hr), combo face painting + balloons ($199/hr), temporary tattoos, bubble machines, VIP bunny visits, and games with music. You can add these to any main service or book them standalone. No deposit required for add-ons!
Yes, we love performing at schools and daycares! We're experienced with large groups and institutional settings. Our magic shows, reptile shows, and character visits are especially popular for school events, end-of-year celebrations, holiday parties, and summer camp programs. Contact us for group pricing and availability.
🛡️ Reliability & Policies

Trust & Cancellation

Because staffed entertainment bookings don't take a deposit, cancelling is simple. We ask that you give us as much notice as possible so we can open the slot for other families. If you need to reschedule instead of cancel, we're happy to work with you to find a new date. No fees, no penalties — we understand that life happens. Equipment and DIY rentals follow their own rental terms, which we go over before you book.
This is the question we love answering! Unlike many entertainment companies that rely on random subcontractors from Craigslist or gig apps, our performers are experienced, reliable members of our team. They've been with us, they know our standards, and they take pride in every performance. We confirm every booking and our performers arrive on time, in full costume, ready to work.
Three big differences: (1) Our staffed entertainment generally takes no upfront deposit — you pay when the performer arrives. (2) Our performers are NOT random subcontractors — they're reliable, experienced team members. (3) No travel fees to most locations. We keep the booking process short so busy parents can get it done in one phone call.
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The Bottom Line: No Deposit on Staffed Bookings

Booking children's entertainment shouldn't take all afternoon. Our staffed services generally require no upfront deposit — payment is due when your performer arrives. No hidden fees, no travel charges to most locations, and experienced performers you can count on. Equipment and DIY rentals have their own rental terms, which we explain before booking.

💬 Still Have Questions?

We're Here to Help!

📞

Call Us

Speak directly with our team at 718-304-6922. We're happy to answer any questions and help you choose the perfect entertainment for your event.

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Text Us

Prefer texting? Send a message to 718-304-6922 with your questions or booking request. We typically respond within a few hours.

📱

WhatsApp

Message us on WhatsApp at 718-314-7887 for quick questions, photo sharing, and easy booking. Great for international families too!

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Email

Send us a detailed inquiry at info@mybinx.com. Perfect for school and daycare bookings, corporate events, and custom requests.

More planning answers

The questions that come up after choosing a service.

These details help turn a package choice into a workable party plan.

What is the difference between party time and entertainment time?

Your party may last longer than the service you book. Enter the time you want entertainment to begin, and tell us the overall party schedule if arrival, food or cake timing affects that choice.

Should I count children who might only watch?

Share the total number of children attending and your best estimate of who will join individual activities. The team can use both numbers when discussing space and timing.

Can two activities happen at the same time?

That depends on staffing and setup. A single performer runs activities in sequence. If simultaneous stations are important, make that part of your request.

Does a package selection reserve a performer?

No. Selecting a package and submitting a request does not by itself confirm a performer or character. Our team confirms the date and details.

What should I ask a rented venue?

Ask about permitted entertainment, available setup time, access, power and water where needed, and any documents or approvals it requires. Share those requirements before confirming the service.

Can I change the plan if the child count grows?

Let us know as soon as the estimate changes. More guests can affect individual activity time, staffing or the suitability of the chosen package. Ask the team to confirm any change.

Are a staffed concession add-on and a DIY machine rental the same?

No. A staffed add-on includes the service described for that activity. A DIY rental has its own equipment, supplies and rental terms. Read the relevant listing and confirm who will operate it.

Where can I compare packages without losing my selection?

The booking page lets you filter packages and compare up to three. After you choose one, use “Change package” to revisit the options while keeping the event details you have entered.

Compare packages

Ready to Book? Let's Make It Happen! 🎉

Now that you have the answers, pick a date and we'll hold it. No deposit on staffed bookings — just reach out and we'll take care of the rest.

📞 Call 718-304-6922 💬 Text Us WhatsApp 718-314-7887